Battery Warranty — Battery Zone UAE
At Battery Zone UAE, we stand behind every battery we sell. All batteries we provide include manufacturer-backed warranties of 12 months, 18 months, or 24 months, depending on the battery model and brand. Below is a clear, easy-to-follow guide that explains what the warranty covers, how to keep it valid, and how to make a claim.
Get answers to all your questions from our team of experts
Which warranty length do you get
12 months
Standard coverage for many economy and value-range batteries.
18 months
Mid-range batteries with extended performance guarantees.
24 months
higher-capacity units.
What the warranty covers
Within the stated warranty period, the warranty covers:
- Manufacturing defects that cause the battery to fail prematurely.
- Capacity loss where the battery can no longer hold a normal charge under standard operating conditions.
- Faulty cells or internal shorting were detected by diagnostic testing.
If the battery fails for a covered reason, we will repair or replace it according to the warranty terms (repair or replacement at Battery Zone’s discretion).
What the warranty does NOT cover
The warranty does not cover failures caused by:
- Improper installation or damage from accidents, collisions, or external impacts.
- Misuse, negligence, or improper maintenance (e.g., leaving lights on, corroded terminals, inadequate ventilation).
- Theft, fire, flood, or other external events.
- Tampering, opening, or attempted repair by unauthorized parties.
- Normal wear where the battery age exceeds the warranty term.
- Electrical faults in the vehicle (bad alternator, parasitic drains) — these can cause repeated battery failures and are excluded unless proven otherwise.
How to keep your warranty valid
- Keep your original invoice/receipt — this is your warranty proof.
- Ensure professional installation (we recommend our technicians or an approved installer).
- Avoid tampering with the battery or its terminals.
- Follow basic maintenance: keep terminals clean, ensure secure mounting, and avoid deep discharges.
- If you suspect charging-system issues, get the alternator/charging system checked — repeated failures due to charging faults can void claims.
Making a warranty claim — simple steps
- Call us or email support with your purchase details and vehicle info.
- Provide the original invoice or order number.
- We will arrange a diagnostic check (on-site or at a workshop).
- If failure is covered, we will repair or replace the battery per the warranty terms.
- If not covered, we’ll explain the cause and provide a transparent repair or replacement quote.
Areas We Serve Across Dubai
Battery Zone offers fast, professional ACDelco battery installation services across:
- Mirdif
- Al Barsha
- Springs 7
- The Lakes
- Motor City
- Business Bay
- Nad Al Sheba
- Downtown Dubai
- Emirates Hills
- Arabian Ranches
- Arabian Ranches 2
- Dubai Sports City
- Dubai Silicon Oasis
- Jumeirah Lake Towers
- Jumeirah Beach Residence
- The World Islands
- Al Furjan
- Nad Al Sheba 1
- Palm Jumeirah
- Jebel Ali Village
Transferability & disposal
- Warranties are generally issued to the original purchaser and may not be transferable. Check your specific battery paperwork for transfer rules.
- We offer responsible disposal and recycling of old batteries at the time of replacement. Environmentally safe disposal is included with our replacement service
What Volcan Customers Say About Us
If you have a warranty query or need to start a claim, call Battery Zone UAE now or message us on WhatsApp — we’ll walk you through the next steps and arrange a diagnostic check right away. Your vehicle’s power and your peace of mind are our top priority.
Quick tips & FAQs
On average 2–5 years depending on use, climate, and maintenance.
Common causes: defective unit (covered), poor vehicle charging system (not covered), or parasitic drain. We diagnose the cause.
Some premium batteries may include extended terms; ask our technician at purchase.