1. Introduction
Welcome to Battery Zone UAE. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our automotive battery products and services. By accessing this website and/or making a purchase, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.
2. Definitions
“Company” refers to Battery Zone UAE. “Customer” refers to any individual or business that uses our services or purchases our products. “Website” refers to www.batteryzoneuae.com or any affiliated domain.
3. Eligibility
To use our services or purchase from our website, you must be at least 18 years of age and capable of entering into legally binding contracts.
4. Scope of Services
Battery Zone UAE offers on-site car battery replacement services, emergency jumpstarts, battery diagnostics, and battery sales across the UAE. The availability of services may vary depending on location and time.
5. Pricing and Payments
All prices listed on our website or provided via customer service include applicable taxes unless stated otherwise. Payment is due upon completion of the service. Accepted payment methods include credit/debit cards, cash, and digital wallets. Prices may change without prior notice.
6. Appointments and Cancellations
Customers can schedule a service via our website or customer support line. Cancellations or rescheduling must be done at least 2 hours before the scheduled time. Failure to notify us may result in a cancellation fee.
7. Warranty
We provide manufacturer warranties for all batteries sold. Warranty terms vary by brand and are mentioned on the product page and the invoice. Original receipts and proper installation proof must support warranty claims.
8. Limitation of Liability
Battery Zone UAE is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability in any circumstance is limited to the amount paid by the customer for the specific service or product.
9. User Responsibilities
You agree not to misuse the website or services. You are responsible for ensuring that your vehicle’s condition is suitable for the service provided. Battery Zone UAE holds the right to refuse service in cases of unsafe conditions.
10. Intellectual Property
All content on this website including logos, text, images, and service descriptions are the intellectual property of Battery Zone UAE. Unauthorized use, reproduction, or distribution is strictly prohibited.
11. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Force Majeure
We shall not be held responsible for delays or service failures due to events beyond our control, including but not limited to weather conditions, strikes, governmental actions, or natural disasters.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of UAE courts.
14. Modifications to Terms
Battery Zone UAE reserves the right to update these terms and conditions at any time without prior notice. Continued use of the website or services constitutes acceptance of the revised terms.
15. Contact Information
For any questions or concerns regarding these terms and conditions, you may contact us at: Email: Batteryzoneuae@gmail.com
Phone: +971 55 561 6200
Address: Dubai, United Arab Emirates
16. Refund and Return Policy
Refunds are subject to inspection and approval. No refunds will be issued for used or damaged batteries. For warranty-related replacements, please refer to the specific product warranty terms.
17. Service Availability
We strive to provide round-the-clock services, but availability may vary during public holidays, extreme weather, or high-demand periods. We reserve the right to cancel or reschedule appointments under such circumstances.
18. Safety and Environment
Our team adheres to industry safety protocols and disposes of used batteries responsibly. By using our service, you consent to the proper recycling and disposal of your old battery.
19. Promotions and Offers
Promotional offers are subject to change or withdrawal at any time. Offers may not be combined unless explicitly stated.
20. Entire Agreement
These terms constitute the entire agreement between the customer and Battery Zone UAE regarding the use of our services and supersede any prior agreements or understandings.